FAQs

We have compiled answers to some of the most common questions we receive about our products, services, and policies. If you have any additional questions, feel free to contact us.

1. What sizes do you offer for children’s clothing?

We offer a wide range of sizes for children, from newborns to 12 years old. If you need further assistance with sizing, please contact us.

2. How do I know what size to order?

We recommend referring to our size chart page. If you are unsure, consider measuring your child and comparing the measurements to our chart. Feel free to reach out to us for personalized assistance.

3. Can I change or cancel my order?

We strive to process orders as quickly as possible. If you need to change or cancel your order, please contact us within 24 hours of placing it. After this period, we may not be able to accommodate changes.

4. What is your return policy?

All sales are final. No returns or exchanges. Please refer to our size chart if you are unsure of the size that you need. If you have any questions, please feel free to contact us 

5. How long does it take to receive my order?

Processing times are usually 1-2 business days. Standard shipping can vary from 7-10 business days.

6. Can I track my order?

Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order’s delivery status.

7. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options depending on your location. All payments are securely processed.

8. Do you offer sales or promotions?

Yes, we regularly offer seasonal sales and promotions. To stay updated, subscribe to our newsletter and follow us on our social media pages.

9. How can I contact customer support?

You can reach our customer support team by filling out the Contact Us form. We aim to respond to all inquiries within 24 hours.